Ankur Singla Founder and CEO, Helpchat
said, “Assistance is always welcomed and when it comes handy while
planning a wedding then nothing like it. We are extremely elated that
our platform is receiving great response during wedding season as well.
Consumer queries are very diverse and our assistance team is at their
disposal.”
About 47% of the request on Helpchat
have come from Tier 1 geographies like Delhi-NCR, Mumbai, Bangalore, and
Hyderabad. More than 68% of the users belong to the age bracket of
25-35 years of age and almost 55% of them are female. Besides venue and
bridal packages queries, the other areas that witnessed queries from
included Bridal Make-up artists, Catering and Decoration, Mehendi
Artists, Places to get Bridal Jewellery on rent and others like Band
Group, Ghodiwala, queries related to wedding outfits etc.
Source : IndianMediaBook - Press Briefing